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Frequently Asked Questions
- Q:
What is your return policy?
- A:
Good can be return within 2 weeks of invoice date. A 30% re-stocking
charge is applied to working good. Please contact our sales
department at
sales@pocketgadget.com before you send the good back to us.
- Q:
Can I cancel my order with a full refund?
- A:
You can cancel your order at any time before your order is dispatched.
You will receive a full refund within 24 hours, and the cancellation
is free of charge. Our simple cancellation procedure guarantees you a
hassle-free shopping experience.
- Q:
Do your products price include tax?
- A:
Yes. The list price on our website already include tax (tax rate: 17.5%).
You won't be charged tax twice at checkout.
- Q:
General Payment Questions
- A:
We accept credit card, paypal and cheque payment. For credit/debit card
online payment, the payment is processed by our third party partner,
NOCHEX, which is a leading online payment
provider in UK. The entire transaction is done in NOCHEX secure server,
and we DO NOT hold any payment information (card number, etc).
- Q:
General Deliver Questions
- A:
We ship to many countries around the world, including most of
countries in Europe and USA.
We guarantee your order is dispatched by the end of next business day
once the payment is completed.
- Q:
Other Questions
- A:
If you can't find your answer here, please read our
Terms Of Service for more information.
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