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Terms Of Service
Return and Replacement PolicyReplacementFaulty goods may be returned within the guarantee period for replacement, with prior approval from our sales department.All guarantees/warranties are provided on a return to base basis. ReturnA 30% re-stocking charge is applied to working goods returned for refund within 2 weeks of invoice date, goods may only be returned with prior approval from our sales department.All goods must be unused and still in original undamaged package. CancellationYou can cancel your order at any time before your order is dispatched. You will receive a full refund within 24 hours, and the cancellation is free of charge. Our simple cancellation procedure guarantees you a hassle-free shopping experience.PaymentWe accept credit card, paypal and cheque payment. For credit/debit card online payment, the payment is processed by our third party partner, NOCHEX, which is a leading online payment provider in UK. The entire transaction is done in NOCHEX secure server, and we DO NOT hold any payment information (card number, etc).DeliveryThe delivery cost is displayed before you confirm your order. We ship to many countries around the world, including most of countries in Europe and USA.We guarantee your order is dispatched by the end of next business day once the payment is completed. (For credit/debit card and paypal payment, the transaction is finished in seconds, for cheque payment, please allow 3 - 7 days payment processing.) You will be informed by email if there is a longer delay. Privacy PolicyWe do not disclose buyers information to third parties. All information collected is used to process your order only. We DO NOT keep your credit card information, the payment is processed by our third party partner, NOCHEX, which is a leading online payment provider in UK.We are committed to protecting your privacy. |
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